Payment and cancellation conditions
- Valid for individual and single bookings through Graz Tourismus und Stadtmarketing GmbH, Convention Bureau.
- Room reservations are legally binding.
- The cost of your stay is directly payable to the hotel.
- Your credit card data is compulsory for a guaranteed reservation.
- Graz Tourismus und Stadtmarketing GmbH will not charge your credit card, except in the event of a chargeable cancellation.
- Cancellations must be made in writing via e-mail or fax to Graz Tourismus und Stadtmarketing GmbH, Convention Bureau.
Cancellations received up to six days before the date of arrival are free of charge.
Cancellations made later or no-shows will be charged at the price of the nights booked.